Attraction has gone the extra mile for visitors

Bo'ness and Kinneil Steam Railway in line for award
Bo'ness and Kinneil Steam Railway in line for award

Bo’ness and Kinneil railway and museum volunteers are delighted that they have been shortlisted in the finals of the Scottish Thistle Awards.

It will now compete for the Best Visitor Attraction Award.

According to the panel of judges, comprising of some of the most senior figures in Scottish tourism, there have been a record number of applications this year.

With an exceptionally high quality of entries, the heritage railway visitor attraction is delighted to be recognised as an outstanding candidate.

The judges this year are focusing on customer experience.

They are looking for ways in which people in Scottish tourism have used the country’s nature, heritage and ingenuity to “go the extra mile” for visitors in creating something particularly positive in terms of customer service excellence.

Amanda Kilburn, the visitor attraction’s business development director, said: “The Scottish Thistle Awards have been recognised as Scotland’s tourism industry’s Oscars and it is really exciting for us to be in with a chance of winning one.

“We’ve been a visitor attraction for over 30 years but have never stopped evolving to suit the needs of an ever-changing tourism industry.

“Our staff, 99 per cent of whom are volunteers, have put their passion into creating something really special that can be enjoyed by the thousands of families of all age groups who visit every year.

“Winning the award would mean a lot to us as an attraction.”

The Scottish Thistle Awards are based on four regional programmes with the winners progressing to the National Final.

Bo’ness and Kinneil Railway has been shortlisted in the Central South East finals alongside the Real Mary King’s Close in Edinburgh and St Andrew’s Aquarium.

Winners of the regional programmes will be announced at an awards ceremony in November.

And the winners will then go forward to the national final in March 2015...so watch this space!