Concerns have been raised in Bo’ness over Falkirk Council’s newly installed hi-tech signage at bus stops in the town.
The sign boards which are attached to poles at stances denoting a bus stop no longer have actual timetables showing passengers the times of the services running on that route.
Instead, a ‘QR’ code is printed which advises travellers to scan it with their mobile phone in order to view a timetable.
Concerns have been raised locally over the confusion and inconvenience this will cause the elderly, many of whom will not have the ability to use a QR code or understand how it actually works.
Falkirk Council said: “There are over 1400 bus stops throughout the local area and we are unable to provide printed timetable information at all of them.”
“The QR codes are a way of making timetables more accessible to a wider range of users given the massive increase in the use of smartphones and apps.
“There are roughly 600 bus stops with traditional time-tables and these will not be replaced with QR codes.”
Quick Response Codes are a type of barcode which can be scanned and read by a smartphone.
These codes contain a link to information so, by scanning the code, passengers can then read the timetable.