Delivering news on Kirkliston PO proposal

Site of new Post Office
Site of new Post Office
0
Have your say

Plans have been drawn up to relocate a village Post Office which would provide a vastly improved service to the public.

A six-week public consultation period has now started, enabling interested parties to comment on the plans for the Kirkliston branch.The consultation will end on November 25.

If the proposed changes – which include an additional 32 hours opening each week – go ahead the branch will relocate to the Kirkliston News shop.

That is just 200 metres away from its current location.

It is part of a major modernisation programme across the Post Office network which is designed to make it easier for customers to do business, with longer opening hours and a modern, open-plan environment.

Suzanne Richardson, Post Office regional manager, said: “We understand how important having a Post Office is to residents in Kirkliston.

“We are confident that this new, modern service will meet the needs of the local community and secure services for the future.”

Kirkliston residents and other users, should send comments to Freepost, Your Comments, Post Office Ltd., email comments@postoffice.co.uk, or call the customer helpline on 08457 22 33 44 or Textphone 08457 22 33 55.

An online questionnaire can be completed at postofficeviews.co.uk with the branch code 167824.

Kirkliston Community Council chairman David Buchanan said: “If we are getting an improved service in terms of hours available, it can only be of benefit to the community of Kirkliston.”

Post Office Local is a new concept delivering products and services from open-plan tills at the retail counter, open throughout shop opening hours instead of from a screened counter.

The Post Office nationally serves over 17 million customers a week.

* Instead of the staggered hours of opening at present, should the projected move go ahead, Kirkliston News and the Post Office counter will be open from 6am-6pm, Monday-Saturday and 7am-1pm on a Sunday.

This will give village residents seven days a week access to the Post Office and the services it provides, from sending letters to assisting with vehicle tax disc applications.