Eleanor turns heat up on sauna fiasco

Elaine Roddy sauna complaint over shoddy workmen
Elaine Roddy sauna complaint over shoddy workmen
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A disabled assault victim who used a personal sauna to ease her agony is boiling mad after it was put out of action by a building bodge.

Eleanor Reddie’s modest flat in Linlithgow Bridge has a sauna in the small back yard.

Eleanor, who suffers crippling pain after a brutal assault 10 years ago, relied on the soothing heat of the steam room to ease her agony.

But she was left distraught - and injured - after a builder messed up when he fitted a new roof on the outbuilding that contains the sauna.

The corrugated roof panels began to lift off, letting in water that got into the sauna’s electrics.

Eleanor is now afraid to use it and can’t afford a new one as the tradesmen left her £750 out of pocket.

In addition, she was hurt when part of the roof fell on her as she examined the ropey work, leaving her wrists bandaged for weeks after they were sprained.

The firm involved, JSR Roof and Property Maintenace had advertised their services in Gumtree as well as local leafleting campaigns.

Eleanor (53), registered disabled due to osteo-arthritis sparked by previous injuries, said: “I bought this flat seven years ago and one of the main reasons was because it had the sauna. I’ve no idea why it was there but it was ideal for me.

“I used it at least once a week to help cope with the pain I get from my hip and ankle - the result of an assault in my home in 2003.”

Eleanor contacted trading standards officers after the work was done but they could not track the tradesmen down believing them to be casual workers within the community using disposable telephone numbers to avoid detection.

A spokesman for West Lothian Council commented: “Trading Standards are aware of this complaint and enquiries are continuing. Trading Standards in West Lothian have no other record of this trader on our system.

“West Lothian Trading Standards regularly reminds people to be wary of doorstep callers and to request several quotes for any work they are planning.

‘‘Trading Standards also operates the West Lothian Trusted Trader Scheme where local businesses can register and their customers can rate them online. More information is available on: www.westlothian.gov.uk/trustedtrader”