Misunderstanding over Kirkliston complaint

The arrival of a Santa sleigh in Kirkliston lead to a complaint
The arrival of a Santa sleigh in Kirkliston lead to a complaint
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A misunderstanding over a complaint regarding a Santa sleigh in Kirkliston ended with the community council being targeted with abuse.

The Five Sisters Zoo entered Kirkliston last week with their festive sleigh planning to entertain the youngsters and give them a chance to meet Santa before his big day.

However, one woman phoned the zoo to complain, claiming the sleigh was ‘totally confusing their children’ as the town already had its own Santa sleigh.

The West Calder zoo was unaware of this fact and after numerous complaints for playing music too loud and not keeping to a time schedule they decided enough was enough.

On their Facebook page on December 20, just after 10am, the zoo said: “We have decided that the complaints are not worth the hassle in doing this and have now cancelled the rest of the tour.”

The zoo at first believed the complaint came from someone from Kirkliston Community Council, however after the community council Facebook page was targeted, they told the zoo the complaint did not come from them.

David Buchanan, community council chairperson, said: “We had nothing to do with the complaint, we are innocent bystanders in all of this.”

The level of abuse aimed at the community council has left them questioning whether or not they will continue to operate the page. They described the abuse as “disgusting” and will decide in the New Year whether to keep the page running or not.

Both parties agree the issue has been dealt with and the Five Sisters Zoo, after overwhelming demands, had their Santa Sleigh back on the streets this week in Bathgate. On their Facebook page they thanked residents for the support.