IF YOU hear a smoke alarm or believe there is a fire nearby - call 999.
This is the advice from Lothian and Borders fire and rescue service after post-fire investigations have revealed people vital seconds are lost when calling 999.
Alan Horberry, head of Community Safety at Lothian and Borders Fire and Rescue Service, said: “A number of factors appear to be causing delays from the public in alerting the fire and rescue service of a possible emergency. In recent months, we have had cases where people have seen a fire and called 999 but asked for another service rather than the fire and rescue service.”
Although calls are passed through, there is a delay. It was also found that neighbours or passers-by will have heard a smoke detector but assumed it’s a false alarm if they haven’t seen any fire. Calling 999 quicker can prevent more damage and could potentially save lives.
Has this happened to you? Have you been the victim of a fire that could have been prevented?
When you hear an alarm are you more likely to check with a friend than call 999 right away?
Let us know what you think!
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