Over a third of Scots will do this year’s Christmas shopping online

Over a third of Scots will be doing their Christmas shopping online rather than face the wrath of in-store shopping.

A survey into Christmas spending habits has revealed that online shopping is now Scotland’s favourite way to shop during the festive season.

One thousand people in Scotland were asked how they’ll be doing the majority of this year’s Christmas shop, and what they loved most about shopping in-store and online – with Scots sharing the reasons they prefer each of the two retail platforms.

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Earlier this month, Marketing Magazine revealed that two thirds of British Christmas shoppers find the best bargains by finding products in-store and shopping for better prices online – highlighting the unique benefits offered by each channel.

This new study, conducted by online marketing agency me:ta, saw Scotland shoppers praise the opportunity to get hands-on with products in-store – while the convenience of e-commerce sites is making online shopping an increasingly popular option.

Other once-popular shopping alternatives appear to be on their way out – with less than 3% of Scots intending to use catalogues, TV or telephone for their Christmas shopping in 2015.

Retail unwrapped

Some 35.9% of participants said they were planning to do the majority of their seasonal shop in brick-and-mortar stores rather than online.

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When it comes to the advantages of shopping in-store, Scots believe it’s the hands-on aspect that makes the difference – along with the easy returns policy and human touch of customer service.

40% of men surveyed were drawn to the instant gratification found with in-store shopping, while a third of women like having the opportunity to ask for help.

The Christmas shopping cart

One resounding outcome of the survey saw online shopping edge overtake the in-store experience, bringing in a hefty 38% of the overall vote thanks to the unmatched convenience of the online platform.

Last year, Capgemini reported that online retail in the UK had, in 2014, surpassed £100bn for the first time – with 13% growth during the Christmas period versus the previous year.

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And it looks like the online retail revolution is taking Scotland by storm, with over half of 35-44 year-olds – and a substantial 20% of over-65s – planning to buy most of this year’s Christmas presents online.

Santa’s little helper

According to the study, Christmas shopping isn’t everyone’s idea of a yuletide treat – with 18% of Scots admitting they’ll be delegating this duty to their other half.

In total, almost a quarter of British men revealed their partner will be taking control of the Christmas shop – and over 45% of Glasgow’s male population are planning to outsource shopping to their significant other this season.

With catalogue, TV and telephone shopping bringing in combined support of just 6%, Christmas 2015 looks like a two-horse retail race – with the in-store experience giving way to online shopping, as silver surfers embrace the advantages of logging on.

Topline results:

How will you be doing the majority of your Christmas shopping?

Online: 38.2%

In-store: 35.9%

My partner will do it for me: 18.3%

TV: 2.3%

Catalogue: 2.3%

Telephone: 1.5%

Other: 1.5%

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