Scots urged to seek energy help and advice from Home Energy Hotline


People across the country are being urged to act now to cut their bills and make their homes warmer as part of a Scottish Government campaign to encourage people to call the Home Energy Scotland Hotline (0800 512 012).

A one-stop shop for advice and support, the Home Energy Scotland Hotline is there to help Scots keep warm this winter.

Around 230,000 Scots have already benefited from expert energy advice, to help cut their energy bills and improve the warmth of their home.

Advisors will provide details of free offers, discounts and other support available whether renting or a homeowner.

The Scottish Government has boosted investment and support to tackle fuel poverty and help Scots to have warmer, affordable and greener homes.

This year, a further £7.5 million is being made available to help households across Scotland replace inefficient boilers.

It was recently announced that a further £6 million is helping improve insulation to make homes warmer and more efficient, and this is all part of the drive to increase energy efficiency and tackle fuel poverty in 2012/13.

Households may be eligible to receive £400 towards the cost of replacing their old, inefficient boiler with a new model, which could also cut up to £300 off their annual fuel bills.

Many will be in line for free loft and cavity wall insulation, and some will even receive a full central heating system at no cost.

Deputy First Minister Nicola Sturgeon said: “Scotland is an energy rich nation and everyone should live in a safe, warm, affordable home.

“The Home Energy Scotland Hotline is a vital source of information for families across Scotland, providing comprehensive advice on energy saving to support those most in need.

“I would urge anyone who has not looked at loft or cavity wall insulation, or those looking to replace their old and inefficient boiler to contact the Hotline as soon as possible to find out about the range of offers available to help them cut their household heating bills this winter.”

Mike Thornton, of the Home Energy Scotland Hotline, said: “By acting now, people throughout Scotland can benefit from free advice, insulation or central heating.

‘’The cold weather is definitely upon us and, with energy costs rising, it’s important for everyone to do what they can to keep their energy bills down.

‘‘Savings can even be made with simple energy-saving tips – one call to the hotline is all it takes.

“Our trained advisors are happy to take the time to discuss individual energy needs and offer the most appropriate advice.

‘‘Simple money saving tips such as turning your thermostat dial down a degree can save 10 per cent off your annual heating bill. A voucher for a new boiler or getting free insulation can also help. The whole process is straight forward and we act quickly.

“Upgrading your boiler can save you as much as £300 and installing insulation is one of the most cost-effective ways to waste less energy at home.

‘‘Calling the hotline will give you peace of mind and that you won’t be left out in the cold”.

To find out exactly what you are eligible for, whatever your circumstances, call the Scottish Government’s Home Energy Scotland Hotline now on 0800 512 012 or go to

Act now to make your home warmer.